The small type: if you are on the lookout for a unique gemstone or unique wedding present, Leibish & Co. has a robust inventory of top-notch, colourful, and conflict-free expensive diamonds and gems. The family-run company is functioning online since 1998 with a personal touch that has had attained recurring business from around the world. Leibish & Co. allows you to purchase loose stones or to utilize its complimentary «Design your very own» instrument to create your own ideal little bit of precious jewelry to life. With decades of expertise and solid design under its gear, Leibish & Co. is found on the brink of growing its stock to watches and other accessories.
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Whenever Leibish Polnauer established his first online diamond business in 1998, it took nearly a full day to upload just one picture and information to their webfat girl dating site â but he had been a visionary which saw possible for the fledgling world of e-commerce. «as he views the potential in an idea, he can fit everything in in his capacity to advance with it,» said Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish created a successful, family-run procedure with his wife and kids providing in management opportunities. They have grown an effective web based business with offices found across the world. Leibish & Co. is a leader in distinctive coloured diamonds and gemstones being difficult to get in other places. Their expensive diamonds may conflict-free, that’s an important facet for a lot of buyers.
«folks reach us since they find some thing just a little various, something a bit more special than what everybody else has,» Benji said.
While Leibish & Co. offers top-quality old-fashioned diamonds, the business focuses on colourful, unique jewellery. Whenever requested precisely why the business has this type of a higher consumer return rate, Benji quickly pinpoints the main reason.
«It really is a variety of outstanding services and products, fantastic service, and jewelry crafted into the greatest amounts of excellence,» he stated. «The jewelry we make is certainly not your everyday, mass-produced style of item. Every piece is custom-made to perfectly fit the diamond or gemstone selected because of the client.»
A Family Affair With Personal Service
Leibish & Co. is a true household business, with Leibish’s relatives playing crucial roles in the company.
Leibish serves as creator and chairman associated with the company, while his partner, Rosi, will be the company’ Activities management. Their eldest child, Chavi, serves as the Lead Jewelry Designer â which is a huge duty since custom jewellery makes up more than 50per cent for the business’s business, Benji mentioned.
Leibish’s oldest son, Yossi, may be the President of Leibish & Co. Another boy, Shmulik, who’s a graduate for the Gemological Institute of The usa, will be the Chief Diamond Buyer for the company. «Shmulik is, seriously, certainly one of many talented shade diamond specialists in the industry,» Benji mentioned.
Leibish’s boy Itzik is the business’s COO and runs its ny office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young ones, is the businesses CFO.
«among the longtime people in the group, I’m able to tell you that, however, there is not any connection, they start thinking about me, among others, section of their loved ones,» Benji mentioned. «each of us bring our very own expertise to your company, but interact to regularly grow the business.»
Clients are in addition treated like family members at Leibish & Co., where in fact the business invests power into private service and income. «If you have ever dealt with one particular broker, like, that’s the same person you will always manage, it doesn’t matter what you will be calling or composing in approximately,» Benji mentioned. «we do not trust driving clients to various departments when they have a concern or specific concern they want to deal with.»
Clients Come From All Over the World
Leibish has actually several various kinds of consumers: there are customers, just who primarily shop through internet site, stores, and the ones in the trade business, whom usually check out the company’s primary workplaces in ny, Israel, and Hong Kong.
Nearly all Leibish & Co.’s clients are from US. The after that preferred market is Canada, followed closely by the United Kingdom, Australia, Hong-Kong, additionally the remainder of Europe.
Clients at each phase of life store at Leibish & Co., though most are between your many years of 35 and 54, Benji mentioned. Also, the firm garners roughly 300,000 web site visits monthly â and helps to keep almost all of the clients coming back again.
«with well over a 70% return customer standing, we continue to be one of the most popular businesses within our niche,» he said.
Colourful Diamonds & Gemstones With a «Design your own personal» Option
Leibish & Co. stocks high-end precious jewelry, but maintains inventory flexibility, specifically for on-line consumers, Benji stated. The firm offers numerous loose diamonds and priceless gemstones, but its crucial goods are tailored precious jewelry designs.
«We keep a large assortment of multicolor diamond and gemstone jewelry, with of this rarest tones actually viewed,» he mentioned. «We are known well by our very own bread-and-butter products â yellowish diamond and green diamond involvement rings. But we sell expensive jewelry of nearly every tone, and valuable gems â including sapphires, emeralds, and rubies. We sell jewelry crafted with colorless diamonds, too, but our very own expertise is within the world of shade.»
For clients who possess one thing in mind and require assist making it an actuality, Leibish & Co. supplies a «Design your personal» jewellery instrument, which Benji said is its hottest product.
«Obviously, when searching for an unique piece, individuals often wish particular stones and establishing types they will have currently fallen in deep love with,» the guy said. The «Design your own personal» device makes it possible for customers to construct an item by using the rock, establishing, and steel regarding choice.
«it permits these to deliver their desires to life â with these expertise in design,» Benji told united states.
Accessories & brand new on line Tools available for Leibish & Co.
because it seems forward to tomorrow, Leibish & Co. is actually gradually shifting toward higher-ticket items plus item assortment. The organization seems comfortable branching off to new products because of the devotion and love it applies to finest the recent projects.
«we now have discussed presenting numerous add-ons â such as for instance luxury watches, bags, plus pens,» Benji mentioned. «But we chose to hold back until we initial perfected our primary distinct item, in fact it is diamond jewelry.»
Leibish & Co. is also looking for ways to continue mastering the preferred website, as well. A good way it plans to enhance their internet based knowledge is through exposing augmented real life features, that may offer virtual shoppers a lot more of an in-store knowledge.
As a company using its sources in colorful diamonds and e-commerce, Leibish & Co. consistently innovate in a conventional business which views change as the exclusion, not the rule.